Page 6 - Enrollment guide 2025-26_Final
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Managing Your Benefits                                                                                                                                     Managing Your Benefits






        Find helpful information about how to manage your benefits at myCigna.com or the Cigna                                     Access Your Schoolcare/Cigna ID Cards
        mobile app. If you have any questions about this information, please contact your Human
        Resources Office or SchoolCare.                                                                                            All Cigna participants can access their digital ID cards
                                                                                                                                   via the myCigna portal or myCigna app. Cigna no longer
                                                                                                                                   automatically issues plastic ID cards. Current participants
        myCigna - Your Personal Health Hub                                                                                         may continue using physical cards if making no changes to
                                                                                                                                   your medical benefits.
        Participants have a simple way to personalize, organize and access plan information.                                       •  Access your card when you need it from your phone by
        Manage claims, review coverage, order prescriptions, access your Good For You! Well-Being                                     downloading the myCigna app or by logging into
        Program and more all from myCigna.com or by downloading the mobile app.                                                       myCigna.com on your preferred browser.
                                                                                                                                   •  iPhone users can add a digital copy of their card to their
                                                                                                                                      phone’s virtual wallet
                                                                                                                                   •  You can request a physical ID card by logging into
                                                                                                                                      myCigna.com submitting a request on the ID cards page.
                                                                            Compare quality of care information,                   •  If you have Cigna dental, your medical ID
               View, print and              Find in-network doctors,            including patient reviews from                        card also serves as your dental ID.
                send ID cards            hospitals and medical services         Cigna Healthcare  customers
                                                                                                  SM
                                                                                                                                   NEW! Individuals with medical coverage, who are new to
                                                                                                                                   the plan or have changed coverage for the coming year,
                                                                                                                                   will be able to access proof of coverage/digital ID cards
                                                                                                                                   before the plan effective date. More about digital ID cards.
                                                                                 Use the click-to-chat feature
             Manage and track                See cost estimates for                 to connect with a live
                    claims                    medical procedures                     Cigna Healthcare rep                           Get started by scanning the QR code with your
                                                                                                                                    phone, or tap it if reading this on your phone. You’ll
                                                                                                                                    need the subscriber’s social security to register your
                                                                                                                                    account.
        Finding Care & Costs




        Access the myCigna Directory 24/7                                                                                          Cigna 90 Now       SM __  90-Day Prescription Refills


        After you enroll, you’ll have access to myCigna.com – your one-stop source for managing your health plan,                  The Cigna 90 Now  program makes it easier for you to fill your maintenance medications. These are the
                                                                                                                                                    SM
        anytime, just about any place. Finding an in-network provider has never been easier. Whether you're looking                medications you take every day to treat an ongoing health condition like diabetes, depression, high blood
        for a doctor, dentist or hospital, find the best choice for you in just four simple steps.                                 pressure, high cholesterol or asthma.


                                                                 Cigna Care Designation                                            Select a 30- or 90-day supply.                      You choose the pharmacy, retail or home
                                                                                                                                                                                       delivery.
                                                                 Whether looking for a primary care or specialty                   If you choose to fill a 30-day supply, you can use
                                                                 physician, finding the right doctor isn't always easy.            any retail pharmacy in your plan’s network.         There are thousands of retail pharmacies in your plan’s
                                                                 Care Designation can help you find cost-effective care.                                                               network. They include local pharmacies, grocery stores,
                                                                                                                                   If you choose to fill a 90-day supply, you can use   retail chains and wholesale warehouse stores.
                                                                                                                                   select in-network retail pharmacies that are
                                                                                                                                   approved to fill 90-day prescriptions. Click here to   Home delivery is a convenient way to get medications
                                                                                Refer to the SchoolCare                            learn more about pharmacies in your network.        right to your door. The Express Scripts Pharmacy is one of
                                                                                                                                                                                       the largest home delivery options in the country.
                                                                              Health Benefits Booklet (HBB)
                                                                              for more detailed information.                                              To learn more about this service, call 800-835-3784.



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