Page 6 - Enrollment guide 2025-26_Final
P. 6
Managing Your Benefits Managing Your Benefits
Find helpful information about how to manage your benefits at myCigna.com or the Cigna Access Your Schoolcare/Cigna ID Cards
mobile app. If you have any questions about this information, please contact your Human
Resources Office or SchoolCare. All Cigna participants can access their digital ID cards
via the myCigna portal or myCigna app. Cigna no longer
automatically issues plastic ID cards. Current participants
myCigna - Your Personal Health Hub may continue using physical cards if making no changes to
your medical benefits.
Participants have a simple way to personalize, organize and access plan information. • Access your card when you need it from your phone by
Manage claims, review coverage, order prescriptions, access your Good For You! Well-Being downloading the myCigna app or by logging into
Program and more all from myCigna.com or by downloading the mobile app. myCigna.com on your preferred browser.
• iPhone users can add a digital copy of their card to their
phone’s virtual wallet
• You can request a physical ID card by logging into
myCigna.com submitting a request on the ID cards page.
Compare quality of care information, • If you have Cigna dental, your medical ID
View, print and Find in-network doctors, including patient reviews from card also serves as your dental ID.
send ID cards hospitals and medical services Cigna Healthcare customers
SM
NEW! Individuals with medical coverage, who are new to
the plan or have changed coverage for the coming year,
will be able to access proof of coverage/digital ID cards
before the plan effective date. More about digital ID cards.
Use the click-to-chat feature
Manage and track See cost estimates for to connect with a live
claims medical procedures Cigna Healthcare rep Get started by scanning the QR code with your
phone, or tap it if reading this on your phone. You’ll
need the subscriber’s social security to register your
account.
Finding Care & Costs
Access the myCigna Directory 24/7 Cigna 90 Now SM __ 90-Day Prescription Refills
After you enroll, you’ll have access to myCigna.com – your one-stop source for managing your health plan, The Cigna 90 Now program makes it easier for you to fill your maintenance medications. These are the
SM
anytime, just about any place. Finding an in-network provider has never been easier. Whether you're looking medications you take every day to treat an ongoing health condition like diabetes, depression, high blood
for a doctor, dentist or hospital, find the best choice for you in just four simple steps. pressure, high cholesterol or asthma.
Cigna Care Designation Select a 30- or 90-day supply. You choose the pharmacy, retail or home
delivery.
Whether looking for a primary care or specialty If you choose to fill a 30-day supply, you can use
physician, finding the right doctor isn't always easy. any retail pharmacy in your plan’s network. There are thousands of retail pharmacies in your plan’s
Care Designation can help you find cost-effective care. network. They include local pharmacies, grocery stores,
If you choose to fill a 90-day supply, you can use retail chains and wholesale warehouse stores.
select in-network retail pharmacies that are
approved to fill 90-day prescriptions. Click here to Home delivery is a convenient way to get medications
Refer to the SchoolCare learn more about pharmacies in your network. right to your door. The Express Scripts Pharmacy is one of
the largest home delivery options in the country.
Health Benefits Booklet (HBB)
for more detailed information. To learn more about this service, call 800-835-3784.
6 7